Core Capabilities

Specialized Agents

Specialized AI agents work together — website assistant, technical support, CRM integration, document processing, and orchestration — so every conversation reaches the right expert.

Generative Data Collection

Structured data collected naturally through conversation flows — built from your admin configuration, not LLM output. Visitor data flows directly to Salesforce, Zoho, or webhooks with field validation and deduplication.

CRM & ERP Integration

Connect to Salesforce, SAP, HubSpot, and Zoho through conversational interfaces. Your team and customers can query, create, and update records using natural language.

Enterprise-Grade Security

Four-layer pre-LLM security gate with behavior analysis, pattern detection, content safety guardrails, and post-response redaction. PII is anonymized or blocked automatically.

Config-Driven Customization

Control every aspect from your admin console — enabled tools, record types, email templates, escalation rules, knowledge base content, and branding — no code changes required.

Budget & Usage Controls

Set per-customer monthly spend limits with real-time enforcement. Sub-account budgets for partner deployments ensure cost attribution and prevent overages.

How xVio Agent Works

Embed the Widget

Embed on any web or mobile app with a single line. The CDN-hosted widget authenticates via API key exchange and loads your customer configuration automatically.

Visitor Asks a Question

The AI routes the conversation to the right specialist agent — website FAQ, support, CRM, or document processing — using intelligent intent classification.

Agent Responds with Context

Agents draw from your knowledge base, look up product data, and trigger forms for lead capture. Every response passes through security and content safety layers.

Records Sync to Your Systems

Captured leads, cases, and inquiries sync automatically to Salesforce, Zoho, or your webhook endpoint. Email confirmations go to visitors and your team.

Built For Every Business

Website Assistant & Lead Capture

Answer product questions from your knowledge base, capture visitor information through guided forms, and sync leads to your CRM automatically.

Technical Support

Provide guided troubleshooting workflows, create and track support cases in Salesforce, and escalate critical issues to human agents instantly.

E-commerce

Recommend products, look up order status, guide returns and exchanges, and recover abandoned carts through proactive engagement.

Healthcare Patient Intake

Schedule appointments via form capture, pre-screen symptoms through guided conversation, answer insurance FAQs, and escalate emergencies to staff.

Find the plan that fits

Talk to our team for pricing and onboarding tailored to xVio Agent for your workflow. We'll map the right plan to your team size, volume, and integrations to get you live fast.

Contact Sales